Freshworks logo Image

Financial Services Senior Leaders Roundtable

Date: Thursday, 27th November, 2025


Time:

• Roundtable: 2:30 PM – 5:00 PM

• Dinner: From 5:30 PM at The Savoy


Location:

• Roundtable: Freshworks, 79 Hatton Garden, London EC1N 8JS

• Dinner: The Savoy, The Strand, WC2R 0EZ London  

EXCLUSIVE EVENT

ImageImageImage

Organized by Freshworks and SCC

In-person event

Freshworks, in collaboration with SCC and Arkana Rama, invites you to an exclusive Financial Services Senior Leaders Roundtable in London where Governance, Risk, and Control (GRC) are reimagined as strategic enablers. Engage with industry leaders in a focused roundtable session, followed by a VIP networking dinner at The Savoy

Why You Can't Miss This

  • Strategic GRC Conversations: Discover how financial services leaders are transforming Governance, Risk, and Control into business enablers balancing compliance with cost optimisation and embedding GRC into core systems.
  • Real-World Insights & Case Studies: Gain insights from transformation stories and financial services case studies showcasing how leading institutions are redefining GRC.
  • Expert-Led Discussions: Hear from industry veterans on connecting Risk, Finance, and Technology through shared language and centralised systems for visibility and control.
  • VIP Networking Dinner: Unwind and connect with fellow senior leaders over dinner at The Savoy an elegant setting for meaningful conversations.

Who Will Benefit Most

  • Financial Services Operational Strategy Leaders
  • Risk, Compliance & Governance Senior Leaders
  • ITSM & Process Owners
  • Transformation & Automation Champions

You Will Receive

  • Actionable insights into reducing duplication, embedding GRC, and aligning risk with business strategy
  • A premium networking experience in one of London’s most iconic venues
  • Entitlement to a platform-agnostic Service Management Health Check to assess ITSM maturity and identify improvement opportunities
  • Access to funded Proofs of Concept (POCs) and Proofs of Value (POVs) for process automation platforms

About the Speakers

Margaret Spink

Image

Chief Executive

Arkana Rama

A Business Transformation expert with over 25 years’ experience advising senior leadership teams and leading large-scale transformation across global organisations including Capita, Xchanging, Accenture, and IBM. She specialises in enterprise-wide change, operational performance improvement, and digital transformation particularly in regulated, multinational environments.

Image

Arun Kumar

Chief Commercial Officer

Arkana Rama

A transformation and shared services leader with over 20 years’ experience delivering operational and digital change across HR, Finance, and Procurement for organisations including Heathrow, Pearson, AGS Airports, and Xchanging. A Certified Lean Six Sigma Master Black Belt, he brings strategic insight and analytical rigour to help senior leaders drive value and lasting performance improvement.

Image

Marc Biebuyck

Chief Product and Service Officer

Arkana Rama

A transformation and service management leader with extensive experience driving large-scale programmes across applications, networks, and service operations for organisations including Barclays, Prudential, and UBS. As founder of syneXeos and now Chief Product and Service Officer at Arkana Rama, he combines deep expertise in IT-enabled transformation, cost transparency, and service innovation.

Image

Matthew Marshall

Associate Partner

Arkana Rama

A senior transformation leader with 20 years’ experience delivering people-centric, business-critical change for global Financial Services organisations. He specialises in operating model design, restructuring, post-merger integration, and enterprise-wide ERP & HCM transformation. His work spans global firms including HSBC, UBS, Credit Suisse, Schroders, State Street, and RBS.

Register Now!